Staff seemed friendly at first but once you sign a contract all they care about is getting as much money from you as possible. They will do this by fining you any chance possible. They also twist the meanings of the things they say or write so that it benefits them. There was no reason for them to keep my $650 deposit but they did. Also heaven forbid you forget to give a 60 day notice of vacating or they will charge you for several more months of rent at raised rates.
If you present any of the ladies at the office with a problem they give you a fake smile and a condescending tone and "fix" your problem only if the results will benefit them.

The maintenance staff is super friendly and will respond to your requests. But if they don't know how to fix the problem or don't feel like it, they will ignore it and say the problem is fixed.

While the buildings look nice and meet all lawful codes, the noise level is surprisingly high. Dorm rooms are quieter.

The rental rate they advertise is incorrect because they also charge a mandatory flat rate for water and "valet trash" (that is a complete joke). So when you're considering the price tack on another $65.