Reviews
Apartment Review from a Current Renter
I would if more affordable, because it feels safe and is of nice quality but I think it very much depends WHERE in the complex you are living, we are lucky to be on the third floor, near the amenities and facing the reserve.
Lindsay, Thank you for your feedback on this. We are glad to hear you feel comfortable in your home. Please know we are happy to help if you need anything. Best, Team Marisol
Apartment Review from a Current Renter
The Internet is a serious problem. It's a cell dead zone and the community wifi is trash in the public spaces. Also the public spaces are very frequently unavailable.
Hi, We are so sorry to hear about these cell zone issues you have experienced. We have been communicating with Verizon and AT&T to see if anything can be done to have the cell tower adjusted. In the meantime, we do recommend you utilize wifi calling if that is an option for you. We wish we could be more help with this situation. Thank you, Marisol Management.
Apartment Review from a Current Renter
It’s a place to sleep and the staff is kind but there is no sense of community.
Hi, we are sorry to hear you feel this way. Unfortunately, the pandemic did impact our ability to have resident functions and we realize this in turn effected the sense of community at Marisol. That said, we are committed to holding events as we move forward and changing that for the better. We hope you notice a difference. Best, Marisol Management
Apartment Review from a Current Renter
Very safe and welcoming community.
Daniel, we are delighted to hear this feedback, and want you to absolutely feel "At home" at Marisol. Please let us know if there is anything we can do to assist you. Thank you, Marisol Management
Apartment Review from a Current Renter
Itâs expensive.
Apartment Review from a Current Renter
We are very happy with the apartment. The amenities are great but we have honestly not been using them (the gym due to Covid). The only hesitancy would be the rates, but I expect that rents in the area have increased comparably. Also, while it's nice that the complex is dog friendly, it seems as if everyone has 2 barking dogs, and there are other occasional downsides throughout the property due to the incredible number of dogs.
Apartment Review from a Current Renter
I feel really happy to have moved my family to Marisol, I can't think of any reason why I wouldn't recommend.
Hi, Thank you so much for your thoughtful survey response. We are grateful to have you as a resident and truly lucky to have such an awesome community. Please let us know if you need anything. Thank you, Team Marisol
Apartment Review from a Current Renter
I would recommend based on the amenities however the price is very expensive
Hi, Thank you so much for your great feedback. We are thrilled to hear you enjoy our amenities, and appreciate you as our resident. Have a lovely holiday season. Best, Team Marisol
Apartment Review from a Current Renter
MAJOR DETRACTOR FROM WHAT WOULD OTHERWISE HAVE BEEN A GLOWING RECOMMENDATION, GIVEN THE PROSPECTIVE RENT INCREASES, I CANNOT DO SO WITH INTEGRITY
Hi, We appreciate your feedback, and are sorry that the renewal offer is a major detractor from a glowing review. We have increased our homes upon renewal, to bring them closer to our market rates, but have still kept our residents who are coming upon lease expiration under market at renewal. No matter how I explain it though, it is a big increase and we want to be sensitive to that. We also realize Marisol is not perfect but we will continue to work hard and do our best to provide a world class community for all Marisol residents. Thank you, Team Marisol
Apartment Review from a Current Renter
The staff are amazing,The entire property is clean and very quiet. It feels home.
Zufan, thank you so much for your incredible feedback. We are so happy to hear you feel at home here. Please know, we are committed to providing exceptional service to our community, and we are here if you need anything! Thank you, Team Marisol
Apartment Review from a Current Renter
Itâs such a lively place, very luxurious!!
Annalisa, we are so thrilled and grateful to receive such positive feedback from you. We appreciate your tenancy with us and look forward to seeing you soon! Thank you, Team Marisol
Apartment Review from a Current Renter
Itâs a very safe community extremely well maintained. Always pristine in common areas
Cindy, thank you so much for that awesome feedback! Our team works very hard to ensure the community is upkept and enjoyable for all. Please know we are here to help if you need anything! Best, Team Marisol
Apartment Review from a Current Renter
Perfect, price is a little high but a great community
Hi, Thank you so much for your feedback. We are grateful to have you as a resident and look forward to seeing you around the community soon! Best, Team Marisol
Apartment Review from a Current Renter
Itâs beautiful and safe but if someone is looking for a fun and social atmosphere- this ainât it.
Hi,
I just wanted to touch base with you and thank you for taking the time to complete our recent survey. We are so glad to hear you have had a positive experience thus far, and are so grateful for your sweet comments.
That being said, I noted you had mentioned a few things, such as the AC and dishwasher not performing at 100%. I’d be happy to assist in submitting service requests for these items, as well as the light fixtures being off-center and some of the outlets not working. Please let me know if you’d like to schedule a time for some repairs.
Also, I hear you on the sense of community. Pre-pandemic, we used to hold 1-2 events per month, our office doors were always open, and neighbors would cruise through just to say hello. We have certainly been missing that for the past 1.5+ years during this wild pandemic-precautionary time. My goal as the Community Manager is to slowly get us back to that atmosphere, when legally able and in our best effort to try to make all of our neighbors as comfortable going forward as possible. I do appreciate this feedback and as a resident myself, agree with you that the “people connection” is something we’ve not been able to deliver during this time.
Please do let me know how I can assist from here—we are so thankful to have you as a resident!
Thank you,
BRITTANY CAVALLARO, Community Manager
I just wanted to touch base with you and thank you for taking the time to complete our recent survey. We are so glad to hear you have had a positive experience thus far, and are so grateful for your sweet comments.
That being said, I noted you had mentioned a few things, such as the AC and dishwasher not performing at 100%. I’d be happy to assist in submitting service requests for these items, as well as the light fixtures being off-center and some of the outlets not working. Please let me know if you’d like to schedule a time for some repairs.
Also, I hear you on the sense of community. Pre-pandemic, we used to hold 1-2 events per month, our office doors were always open, and neighbors would cruise through just to say hello. We have certainly been missing that for the past 1.5+ years during this wild pandemic-precautionary time. My goal as the Community Manager is to slowly get us back to that atmosphere, when legally able and in our best effort to try to make all of our neighbors as comfortable going forward as possible. I do appreciate this feedback and as a resident myself, agree with you that the “people connection” is something we’ve not been able to deliver during this time.
Please do let me know how I can assist from here—we are so thankful to have you as a resident!
Thank you,
BRITTANY CAVALLARO, Community Manager
Apartment Review from a Current Renter
The rent increasing has made this community in affordable. I can't recommend it to anyone
Hi, I hope this message finds you well. We were surprised by your feedback since your lease is not yet close to expiring, and you have not received any renewal offers or any increases to your rental rate, to date. While our overall pricing, as advertised online can and sometimes does change daily based on availability and demand, you should not have experienced any changes at this point in your current lease. Please do not hesitate to contact us with any questions. Thank you, Brittany Cavallaro, Community Manager, Marisol