Reviews
Apartment Review from a Current Renter
See above.
Charlotte, We want to thank you for taking the time to answer our survey. Your feedback helps us bring attention to areas of need in our community. We too notice inconsistency regarding our couriers making deliveries and continue to work with them to ensure accurate and timely deliveries. We give approved couriers access to enter the gate and a community map to deliver any packages that don't fit into the Parcel Pending lockers. We have recently been working with Amazon to install an "Accountability system" for their drivers, and look forward to further improvement. Please let us know if there is anything specifically we can do to assist you in getting your packages. As an example, you could leave a delivery note that specifies "leave with office staff" and we could notify you once we receive any packages for you. Thank you Charlotte!
Apartment Review from a Current Renter
The hallways and stairs are so dirty. They need to be cleaned.
Hi,
I wanted to touch base with you on the recent survey you completed about your experience in our community. Firstly, we truly appreciate you taking the time to complete our survey, and provide detailed feedback so we can work to improve. I was sorry to hear the hallway and stairs have not been upkept to your standards, and have submitted a service request to address the cleanliness level, and ensure our service and janitorial teams are routinely monitoring them. That being said, if there is anything we can do to help Marisol meet your expectations more fully, please let me know. We appreciate your tenancy with us. Thank you Alyssa! -Brittany Cavallaro, Community Manager
I wanted to touch base with you on the recent survey you completed about your experience in our community. Firstly, we truly appreciate you taking the time to complete our survey, and provide detailed feedback so we can work to improve. I was sorry to hear the hallway and stairs have not been upkept to your standards, and have submitted a service request to address the cleanliness level, and ensure our service and janitorial teams are routinely monitoring them. That being said, if there is anything we can do to help Marisol meet your expectations more fully, please let me know. We appreciate your tenancy with us. Thank you Alyssa! -Brittany Cavallaro, Community Manager
Apartment Review from a Current Renter
Too expensive for what is offered.
Hi, Thank you for taking the time to complete our survey, and provide detailed feedback so we can work to improve. I was sorry to hear the grills have not been upkept to your standard, and we have submitted a service request to address their cleanliness level, and ensure our service and janitorial teams are routinely monitoring them. If there is anything else we can do to help Marisol meet your expectations more fully, please let me know. We are a work in progress and looking forward to always improving. Thank you for your tenancy with us. Brittany Cavallaro, Community Manager, Marisol
Apartment Review from a Current Renter
At this point with the lack of ability to have guests, no gym access, and tiny parking spots i would say no i do not recommend this place.
Hi, thank you for your feedback. We look forward to our County removing the closure restriction on indoor fitness facilities so ours can reopen again soon. We are sorry to hear you would not recommend us at this time, but do understand your concerns. Please know we are here to help if there is anything we can do to make your stay with us more enjoyable. Best, Team Marisol
Apartment Review from a Current Renter
I will never recommend Marisol or another LMC property if ever asked. I would feel differently if someone from management or a high up would contact me and we could speak about my experience here.
Hi, Thank you for taking the time to leave us a review. Our Management team has reached out for further discussion and so we can hopefully help to resolve your concerns to the best of our abilities. We look forward to the opportunity to improve your experience with us. Thank you, Team Marisol
Apartment Review from a Current Renter
The outstanding staff here notwithstanding, the only concern would be the cost of rent.
George, Thank you so much for your honest and informative feedback. We are so glad you have made a home here at Marisol, and please know we are here for you! Best, Team Marisol
Apartment Review from a Current Renter
Beautiful, new apartments with everything you'd ever need right at your fingertips.
Thank you for taking the time to respond to this survey. Your feedback is very important and we love to use these positive surveys in our team meetings to help inspire and motivate our team to perform their best. If you need anything else, please contact our leasing office. Have a great day!
Apartment Review from a Current Renter
Most beautiful apt in this area.
Beth, thank you so much for your feedback, it means so much to us! We are so glad you love Marisol! Best, The Marisol Team
Apartment Review from a Current Renter
It is not worth how much money we pay each month.
Thank you so much for taking the time to complete our survey. We are sorry to hear your experience may have missed the mark, but please know we are here for you if you have any additional concerns or if there is anything else we can help you with. Best, The Marisol Team
Apartment Review from a Current Renter
I feel that, while the upscale living environment justifies a portion of the premium we pay on rent, the apartment location is subpar, there are lots of families (with loud kids) throughout the complex, and highly unreasonable parking expectations. I get the feeling that LMC wants to make a penny off of me at every chance they get rather than focusing on the quality of my experience here.
Thank you so much for your feedback. We appreciate your tenancy with us and are sorry to hear you are less than satisfied with our parking assignments. Please know we are here to help you if there is anything we can assist you with! Best, The Marisol Team
Apartment Review from a Current Renter
Expensive.
Hi, Thank you for your feedback. Our team strives to deliver a top shelf experience that we hope shines through for our residents. See you soon! -The Marisol Team
Apartment Review from a Current Renter
I love our apartment and the amenities! I would hesitate just because some other tenants do not follow property rules like cleaning up after their pets or throwing things off of their balconies.
Thank you for your awesome feedback Kelsey! Please feel free to come by the office if there are any specific items we can work towards a resolve for. Thank you, The Marisol Team
Apartment Review from a Current Renter
the community is always kept so clean and nice. I moved here in June and thought for sure by now there would be trash and dog poop left all around. that is not the case. Even when someone did make a mess in the community area with spilled soda cans, by the next day it had all been cleaned up. And not by the people who spilled it I'm sure. Same thing with someone leaving trash in the parking lot. The next day it was all cleaned up and looking beautiful again.
Hi, thank you for the sweet feedback! We greatly appreciate you being one of our neighbors! Thank you, The Marisol Team
Apartment Review from a Current Renter
I would hesitate to recommend the facility because of the difficult parking situation and the children who are often unsupervised in the common areas and misuse the coffee machine and gym equipment. Otherwise, it is a wonderful place and has lots of potential.
Hi,
Thank you for your feedback. I am sorry to hear about your difficulties with parking. What I’ve learned in my experience is, in communities like ours there is usually no parking plan that accommodates each resident perfectly. The decision to assign all spaces and make the additional rentable was a tough one to make – but in the end it had been promised to so many residents since our community opened, we felt it was the best opportunity we had to live up to some of those promises.
We additionally, will continue to address any minors seen in the common areas unsupervised.
Pease let me know if there is anything else I can do to address any of your concerns or provide further support.
Thank you,
Brittany Cavallaro, Community Manager
Marisol
Thank you for your feedback. I am sorry to hear about your difficulties with parking. What I’ve learned in my experience is, in communities like ours there is usually no parking plan that accommodates each resident perfectly. The decision to assign all spaces and make the additional rentable was a tough one to make – but in the end it had been promised to so many residents since our community opened, we felt it was the best opportunity we had to live up to some of those promises.
We additionally, will continue to address any minors seen in the common areas unsupervised.
Pease let me know if there is anything else I can do to address any of your concerns or provide further support.
Thank you,
Brittany Cavallaro, Community Manager
Marisol
Apartment Review from a Current Renter
parking is the worst
Hi, Thank you so much for completing our survey! We greatly appreciate your feedback, and understand parking has been a challenge recently. We are so happy that as of yesterday, 12/16/19 all parking assignments began and we hope this leads to much easier parking enforcement within our community. Please let us know if there is anything else we can do to assist you! Best, The Marisol Team