Reviews
Great, great, great!
I lived here for one year then had to move home but once I was able to, I moved back in and have been here about 2 years now! This complex is beautiful and doesn't have the typical appearance of apartments. Very very well kept, neighborhood feel. Staff is amazing and kind. Work orders are always completed in a very prompt manner. Extremely good value-great pool with year parties to socialize with other tenants. Perfect location for all; you will not find a nicer apartment for this price and certainly not any cheaper.I have and will always recommend Promenade Park!!
Apartment Review from a Current Renter
Very nice, peaceful community.
Thank you for giving us feedback on our community. I am sorry to hear your apartment is not meeting your needs. Please feel free to call me or email me so we can talk about it. If there is anything I can do to make your stay with us more enjoyable I will be happy to discuss your options such as transferring you to a different unit that fits what you are needing.
Apartment Review from a Current Renter
Only the people have no car and want to walk to JM Robson
am sorry to hear you have had a bad experience thus far at our community. Please let me know if you would like to schedule an appointment to talk to me about specific issues you are having like pest control or the condition of your carpet. We want to do everything we can to make sure you are happy and enjoying your time at Promenade Park.
Sincerely,
Alex
Community Manager
704-321-7226
Sincerely,
Alex
Community Manager
704-321-7226
Apartment Review from a Current Renter
Everything about living here is positive. Beautiful grounds, fabulous staff, love the apartment, quiet and safe, conveniently located by shopping areas, and would recommend to my best friends.
Apartment Review from a Current Renter
after looking at other apt for my mother it is so nice to come home here. its home just wish is wasnt so expensive but its worth the price.
Thank you so much for your feedback. We are so pleased to hear how happy you are in your apartment home. If you ever need anything addressed please let me know. I am happy to help. -Melody
Apartment Review from a Current Renter
Very nice living community...
Apartment Review from a Current Renter
I would because I like the apartment but would not because of the noise from 485.
Apartment Review from a Current Renter
Great staff and experience. Just dont like the apartment layout we are leaving in.
Apartment Review from a Current Renter
I feel the "luxury" sell is deceiving and the property managers need to upgrade the apartments for real on the next go round.
Thank you for rating our community and performance! Feel free to contact me by email or phone at your earliest convenience. I sent you an email with my contact info. Alex
Apartment Review from a Current Renter
It's a nice quite well maintained community. Neighbors are respectful of each other. The management team is refreshing. I highly recommend this community.
Apartment Review from a Current Renter
Hate the carpet. Doors are not energy efficient at all. Cold air came around the door all winter causing apt to be really cold and power bill to be outrageous.
Thank you so much for your feedback. I am sorry you have not had a better experience thus far living at our community. I would be happy to discuss your carpet concerns with you. I can come down and take a look at it. If the condition is poor we can schedule for it to be replaced. Also if there are any specific issues with staff not giving you great customer service please let me know. I totally understand your frustration with the doors and windows. If your door is not sealed up properly we can add weather stripping to ensure cold air and bugs are not coming through those openings. I apologize for the tardiness of this response. They rolled this survey system out last month and I just got access to it yesterday. Feel free to contact me directly if you would like to set up a time to talk or inspect your carpet/door issues. Alex-704-321-7226
Apartment Review from a Current Renter
Clean, comfortable, outstanding amenities.
Apartment Review from a Current Renter
Excellent staff. Apartments and grounds very well maintained.
Thank you for taking the time to provide us with your feedback about our community. We are pleased to hear of your positive experience living here. If you need anything addressed in the future please let us know and thank you again! Mel
Apartment Review from a Current Renter
The environment is mostly safe and the neighbors are mostly great. However with the new apartment complexes in the area coming up, I might suggest my friends shop the new properties too.
I appreciate your time and thoughtful responses in the survey we sent out. I totally agree regarding the patios and entries. I have spoken with the maintenance team about how important it is to have those blown out and swept up at least every other week. I am sure you have seen the pressure washing and painting that is going on around the property. We will work hard to stay on top of it. If anything in your apartment or on property that is of concern to you, email or call me and I will be happy to discuss that with you and see what I can do. Thanks! Alex.
Apartment Review from a Current Renter
Good location, clean, good maintained exterior, nice office, clean and nice gym.
Glad you are enjoying your apartment!