Reviews
Apartment Review from a Current Renter
The cable machine in the gym needs to be maintained more regularly. Some attachments to the machine need replacing or repair. The wipe dispenser in gym needs to be refilled more regularly. The TVs on the treadmills need new tuners. The stairwells should allow re-entry. The leasing staff and security are friendly and courteous to the residents. The janitorial staff keeps the common areas clean and fresh.
Apartment Review from a Current Renter
Overall, extremely happy living here. Need recycling bins in common areas and more frequent trash emptying upstairs on weekends. Eliminate or make optional the monthly recycling valet charge of $40. Weekly maintenance of cleaning and BBQs needed. They are a great asset and used frequently and need to be maintained. Burners are low or very uneven.
Apartment Review from a Current Renter
I'd like to be able to access friends; floors by using the stairs. I'd like to have free parking for guests. Minor complaints. Love this place!
Apartment Review from a Current Renter
Overall, good experience at Skyhouse, one of the first residents to move in. One issue I think is the influx of young "party goers." More adherence to resolving the loudness and party scene could be better. Otherwise, great experience!
Apartment Review from a Current Renter
There needs to be a better scooter/morotcycle parking solution. Requiring lease of a $100 parking space to have a scooter and car is unreasonable. The building could convert a few spaces into many scooter/motorcycle spaces for a lower fee or for free. It's a downtown property, two wheels is a no brainer! Having to explain to visitors that they have to pay $5 to visit me is awkward. A better system is needed. These parking issues will be a factor in deciding whether or not to renew. The landscaped area between the sidwalk and street is a messy eyesore. Overall, I really enjoy the staff here. I really appreciated that when I pointed out some damage to the carper in the unit I transferred to, it was replaced without having to ask!
Apartment Review from a Current Renter
Wifi in rooftop lounge could be much better. Timely pickup of amenity trash after weekend. Do away with valet trash service!! Useless and unnecessary but it seems unavoidable. LOVE the amount and quality of resident events, keep them coming!
Apartment Review from a Current Renter
Great building, best management and staff!
Apartment Review from a Current Renter
Great staff! Neighbors are great and they help out as much as possible! Very clean.
Apartment Review from a Current Renter
Love my place yall!!!
Apartment Review from a Current Renter
Assigned spots for residents
Apartment Review from an Independent Evaluator
The associate was a four star. He did a great job of selling me on an awesome community!
Thank you for the excellent feedback on your recent tour at Skyhouse Austin.
Apartment Review from a Current Renter
I have to say that since i moved here in June i have seen a decline in house keeping. Even the apartment floors are never vacummed and the garbages in the garage stink like sewer.I dont know what it is with these new girls that pretend that they dont speak english, there is never any supplies in the coffee room, the machine is never working and she picks the busiest times to refill and maintain it. She is always on the phone. Does the plastic where the beans get placed ever get cleaned?? What happened to that girl, i think her name was Angela. Did she get stationed downstairs or another property?? She always kept everything so nice and was sweet. Very professional. We were never out of supplies. She was always working, does she work downstairs?? Bring her back to 23!!!!
Thank you for your feedback on the building. As for the cleanliness of the building, we have switched to a new 7 day a week schedule of cleaning, so that there is someone there every day of the week.
Apartment Review from a Current Renter
Would: location. Would not: reasons stated above.
Thank you for your feedback on your experience in the building. We are always trying to improve our customer experience and these surveys give us valuable information to move forward in enhancing our service.
Apartment Review from an Independent Evaluator
The leasing professional did a fantastic job of demonstrating the community and amenities.
Thank you for the kind words about the Staff and the job that they did for you.
Apartment Review from a Current Renter
Views are amazing, neighborhood is combination of busy and quiet, plenty of green space, walkable, nature trail, water nearby, easy access to interstate. Neighbors are mature and quiet.