Lisa was very genuine and sincere and the property is very pretty!

Convenience is the number quality of this facility--it's a wonderful, central location. Overall the facilities are nice and Lincoln has made some great changes and additions (painting of the walkways for example). I've experienced 3 different ownership groups in my 9 years on the property. I do think that loyalty is something that does not seem to be valued.

It's a beautiful, mostly quiet complex with an awesome maintenance staff, but the prices have gone up exponentially in the years we've lived here. There is little to no security at the main gate, so often our entrance is blocked by several cars waiting for a resident to return home. The location is wonderful, but since management changed from Archstone to Lincoln, our satisfaction has gone down while our rent has gone up.

online payment system is ridiculous. In the email it says rent is due on the 1st. But when you pay on the first you get an annoying email saying you didn't pay your utilities and that you shouldn't pay your rent until the 2nd, once utilities are posted.

The look and feel of the property stood out for me. The arched doorways, wood plank floors, and the huge kitchen island were fantastic. The laundry room was a great bonus for the apartment. The built-ins and ledges above cabinets made it feel like a real home. The staff seemed very nice and really knew their stuff. The common areas were comfortable and well appointed. My only caveat would be the property's proximity to the airport. I do not know if it would be a noise issue in the evening and on the weekend. I would recommend this property if one wanted to live the in the area. You get the old vintage feel and charm without the old vintage maintenance problems.

I am not sure right now, I am frustrated that the billing system was down so I sent a check and my bank took out the funds on the 4th and you are saying the 6th and these are ridiculous fees,
I have heard from tenants that at the end of the lease the rents soar, even when a new lease is signed.

Love living close to work and the friendliness of the fellow residents. But the parking is an issue. FAR too many reserved spots that aren't purchased and sit empty.

I enjoy it, but its what you put into it that you get out of it

You should not allow towimg of cars in handicap spaces, if possible you should jave the police ticket those vehicles...my wife has a handicap placard that allows her to park there, but forgot to put it up. If she gets a ticket, she can get it cleared by proving to the police her right to park there...this cannot be done since it was towed. I agree that cars parked in another persons spot...those should be towed.

Also did not have a very good experience when i reported the bbq was broken, the reponse that i recieved implied that i didnt know what iwas talking about and that i was wrong.

Why do you have ads on a customer portal..?.it seems to interfere with some functionality of this app

They never get anything right on the first try.

Don't live there. Its close to Love Field so people park and leave their cars for more than a month before ever moving them. If they are residents they should at least move the cars to the higher floors since the bottom floors have limited parking due to the ridiculous amount of reserved spots. There are so many noises that you can't get a full nights sleep. Between the creaking ceiling from people walking above you, barking dogs, or the noise from the parking garage you can say good bye to a good nights rest. The management never returns your phone calls and often times you have to call back several times to follow up with them. And to top it all off there are a few people in the office that are friendly but some I guess are just tired of us coming to them for maintenance requests or other questions that now they are just rude. Can't wait to leave.

I would tell them to wait until the new company has proven itself. Of especial importance are affordability, friendliness, professionalism, and pride taken in the little things. Cleanliness, convenience, and beauty were all high priorities for the old management, which kept me here. Also the quality of the office staff and other staff - superb.

Good location with good amenities. Units need a bit refreshing (new blinds, updated carpet/floors, etc). Price has outpaced the complex, however,

The apartment itself is beautiful and has all the accommodations I could want. The staff have always been friendly, but were difficult to get a hold of when I had a question about my account. The office opens after I go to work and closes before I get home and the email address on the website would not go through. It would be helpful if the office was open till 6:30 p.m. on some weekdays so that working tenants can still come in.

It's fine. I don't understand why the office won't sign for packages. I requested a detail of last month's total amount due over a month ago and still haven't recieved it. I was treated rudely on the phone when I called the office with a question.