Reviews
Apartment Review from an Independent Evaluator
While the community was currently undergoing renovations in the clubhouse, I could tell that the community was nice and had good quality equipment in the fitness center. The pool I saw was nice and clean. The apartments were nice, though they were not fully upgraded with any technology or stainless appliances. I felt that the agent could have done more to build value in the home and community by asking about my needs and demonstrating the apartment more.
Apartment Review from an Independent Evaluator
I loved the community. The location was a plus and the apartment features were awesome. The community had a lot to offer and the area was awesome.
Apartment Review from an Independent Evaluator
Seeing that renovations were being made during my arrival was a good sign to me. I feel like up-keep and maintenance is an important factor in this community which makes me feel positive about it. The breeze-ways had no traffic and no noise and the parking area seems to be more than enough space. As a customer, I feel that this is a very well kept community
Apartment Review from an Independent Evaluator
It was a very nice apartment community located in Richardson. The apartments were nicely updated and the community had great amenities.
Apartment Review from an Independent Evaluator
The community was noticeably clean and well maintained. It had all the amenities one would want. The apartment was a nice value and a nice, open layout. The Leasing Professional was friendly, engaging, and eager to help me find an apartment. The community was conveniently located near Central Expressway.
Apartment Review from an Independent Evaluator
The community was a bit dated. I was turned off by the dark brown door and trim paint in the apartments. It could easily be updated by using a grey paint. I could just see the property was in need of a face lift. The agent was cordial and created a welcoming feeling. She was able to overcome all of the objections I threw at her. Overall everything was average, and forgettable.
Apartment Review from an Independent Evaluator
The apartment shown needed some work. The community had great value, and I would have leased right then and there.
Apartment Review from an Independent Evaluator
The property was in a great location. The grounds were clean, manicured, and well maintained. The leasing staff was friendly, helpful, and professional. The apartments were open and spacious with all the latest upgrades. I would recommend the property to anyone looking for a new home.
The entire team here at Brick Row would like to thank you for the great review scores. This shows us that all our hard work does not go unnoticed!
Apartment Review from an Independent Evaluator
Overall, this is a nice community, and the grounds are well maintained.
Thank you for your feedback. We value your opinion and utilize your response to ensure excellent customer service. Please let us know if you have any other recommendations or comments.
Kind Regards,
Chelsea Musgraves
Business Manager
Kind Regards,
Chelsea Musgraves
Business Manager
Apartment Review from an Independent Evaluator
The property is beautiful. The staff is friendly and professional.
Thank you so much for your kind words and compliments. I will share this review with my team. We work very hard to provide excellent customer service and it is nice to know it does not go unnoticed. Chelsea Musgraves-Business Manager 972-792-9000
Apartment Review from an Independent Evaluator
I would likely recommend the community to family and friends.
Apartment Review from an Independent Evaluator
The community amenities were appealing and well maintained. The leasing professional was impressive and full of energy. I would be happy to live there and would highly recommend the community to a friend.
Apartment Review from an Independent Evaluator
The portions of the community I saw were well maintained. The leasing professional was cordial, but did not seem eager to help me.
Apartment Review from an Independent Evaluator
I would probably never go into the leasing office unless necessary after moving in. The community is nice with great amenities, but it seems like the leasing staff are not very organized and prepared. From the phone call to the on-site visit, I felt a lot of uncertainty and no willingness to engage and find out about me as a customer to develop a good client relationship.
Apartment Review from an Independent Evaluator
The community was conveniently located near the rail station. It had high-end features like a large gym, resort-style pool, and beautiful granite counter tops. The leasing professional was knowledgeable about the community and apartment features and genuinely cared about finding an apartment that fit my needs.